Qualifications/Experience:

A passion and dedication to providing world-class care to children
Strong communication and interpersonal skills
Experience within a sales or customer service environment
Knowledge of early years’ settings specifically safeguarding and H&S is desirable
Confidence with technology including Microsoft suite and software used in nursery settings
Strong problem solving and organisational skills
Strong desire to learn and grow
Willingness to roll up your sleeves and support when needed

Responsibilities/Extra Information:

Responsible for building strong long-standing relationships with parents and carers to ensure they feel informed, valued and involved
Acting as the first point of contact for enquiries, complaints and feedback
Responsible for the efficient operation of the nursery including managing all enquiries, managing nursery software as well as overseeing compliance with statutory policies
Responsible for accurate record keeping related to child information, attendance, colleague schedules and H&S
Responsible for driving occupancy numbers against defined sales targets
Responsible for promoting the nursery and building the brand reputation through various channels including social media, open days and parents evening
Management of the nursery’s financial performance including overseeing the nursery budgets
Responsible for all nursery level fee management including bulling, payments and debtors
Driving a positive and collaborative work environment
Being a role model to all colleagues

Contact: Alina Balan 020 7384 0322

Please send your CV/Application form to: 

alina.balan@myohana.co.uk